Help & FAQ
Common questions about surplus matching, verification, and using FoodSave Local before or after you create an account.
When a business posts surplus, verified charities within the configured radius (typically up to 25 km) can see and claim listings. You receive alerts if notifications are enabled.
See before you sign up
Our example listing shows allergen disclosure, pickup windows, and donor details using fixed demo data — not a live offer. Browse live surplus to see what businesses are posting today.
Email support
team@foodsavelocal.co.uk
Report a problem
We usually reply within 1–2 working days